Process Name: UPPCL (Domestic Voice Process) Company Address: Plot No. 197–198, Noida Special Economy Zone (NSEZ), Block A, Phase-2, Noida, Uttar Pradesh – 201305 Job Description: Role: Customer Service Executive (Voice) Department: BPO – Domestic Process Process Name: UPPCL (Uttar Pradesh Power Corporation Limited) Location: On-site (Noida, NSEZ)
Key Responsibilities: Handle incoming and outgoing calls related to electricity service queries. Assist customers with billing issues, new connection info, or complaint resolution. Ensure first-call resolution and customer satisfaction. Log call details and maintain accurate records. Adhere to call quality and compliance guidelines. HR Contact: 7703925587 Share resume at Vaibhav.kapahi@cyfuture.com
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