Desktop Support Engineer Job: Position: Desktop Support Engineer. Location: Chennai Type: Full-time. Salary Package: Upto 18k (Based on knowledge and performance in interview). ROLES AND RESPONSIBILITY: Level 1 Engineer Roles and Reasonability. Provide Software, Hardware, Network Support, and Operating System support Address user tickets regarding hardware, software, and networking installing applications and computer peripherals Basic Networking, peer-to-peer, Map drive, Data Sharing Install and configure Windows and Linux desktops and peripherals and test network connections. Handle daily technical support activities on desktops & laptops, networking, and server log monitoring. Basic troubleshooting in printer and scanner.
Good knowledge of MS Office 2019, office 365, and Open Office. Install and regular updates on system applications and browsers. Ensure proper functioning of L2 switch and WIFI Access points. Develop and manage effective professional working relationships with co-workers and clients. This support level receives inbound requests through channels like On Call phone, Web forms, email, Teams Chat, or any other means based on a documented process. If you are interested, please send your resume to info@hbservices.in